Shipping

For further question please check our FAQs page.

OPTIONS

So you’ve done your shopping and are wondering just how long will it be until you can strut in your sweet sweater or with your cool bag? Please note because of Covid some orders could be delayed. Every order at Lana Solange we fulfill will be processed within 1-2 days and please allow 7-10 business days to ship.
Here are a few things to consider while you wait for your order:
• We ship in business days. Monday – Friday, excluding national holidays.
• Shipping starts from the date you received the “Your Order Has Shipped!” email.
• Lana Solange is a regional company – we work with production and shipping partners all over the world to get your things to your doorstep, wherever that may be. Although the vast majority of our customers will get their orders by the day listed above, actual time frames may vary from region to region.

DELIVERY

Once you’ve clicked through to our secure checkout, you can enter your delivery address and choose a shipping method. Shipping costs are a flat rate of $16.95.
Here are a few things to consider while you wait for your order:
• Can I track my order?
Once your order has been processed you can track your package with your order number on the order tracking page.
• Which shipping companies do you use?
We use (UPS, FedEx, or DHL) to get your order to your doorstep as soon as possible. For this reason, tracking is not always available. If your order is being sent by a trackable service, these details will be included on your orders page as well as on the shipping email which will be sent to you.
So when do you contact us?

Even if your order hasn’t arrived by the time frame provided, it’s probably still on its way (and worth the wait), but you can contact us at any time at info@lanasolange.com

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